SmartCEO

LivePerson

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Robert LoCascio headshot
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Location: New York, NY
Founded: 1995
Industry: Technology

LivePerson

Robert LoCascio
Founder and CEO

LivePerson provides technology that enables companies to connect with their consumers in their preferred channel, through mobile and web messaging. This means that instead of consumers having to pull themselves out of their online experience, pick up the phone, dial a number and wait on hold, they can connect to a brand by messaging from a mobile device or chatting online.

Excellence Mantra: “Surround yourself with the right people, and really try to understand who the right people are. I’ve learned that you don’t want to have people you can control. You can still control your future and have strong-minded people who can help you build the company.”

At LivePerson, the company mission is to create meaningful connections in the world. LivePerson’s culture, and even the product that it provides, is based on how company leaders can enable a more meaningful connection between people, including the company’s own employees.

By building trust and creating a collaborative, encouraging corporate culture, the leaders at LivePerson believe that the company can get a lot more done, and that employees will be able to better serve clients. People want to be connected on a deeper level, and LivePerson has made it a mission to make those connections even more meaningful.