My Turn

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How a dorm-room start-up became a 25-city franchise

My first taste of entrepreneurship was back in 2003, when I first ventured into the online food ordering space with a couple of college buddies. I was 19 years old, naïve, ignorant, a bit arrogant and ambitious; this is often a great recipe for failure. After launching the first market
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Does your company’s innovation end with you?

If ever a leader built a company in his own image, it was Steve Jobs. Endlessly innovative, bold and distinct, Jobs and Apple played by their own rules and created a unique culture that is the raging yin to the buttoned-down Microsoft’s yang. Yet now, even as I type these
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What BMW taught one firm about customization

I promised my team when we launched Glassman Wealth Services three years ago that when we hit $500 million in assets under management, we would celebrate in a big way. We reached that goal earlier this year, and I planned a celebration they would not soon forget. The only thing
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