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security Microsoft

Windows 10 Enterprise E3: Enhanced security for your business

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. Microsoft has recently released a new SKU to the Cloud Solution Provider family of products: Windows 10 Enterprise E3. This new OS upgrade provides enterprise-grade security capabilities for small and mid-sized businesses. Machines that are running Windows 10 Pro
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mobile app patent

Idea to reality: How do I patent my mobile app idea?

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. So, you have come up with a great mobile app idea and you want to protect your idea with a patent. What do you need to know? First, you need to know that applying for a patent is
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mobile app marketing

Marketing your mobile app: Facebook, Twitter and beyond

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. You can develop the world’s greatest mobile app, but it will never succeed unless you introduce it to users. Obviously, that will require marketing and advertising expertise, which can be extremely costly, especially if your app is creating
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office 365

Security matters – Leverage Microsoft Office 365 and EMS

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. Security is a business need that is part of almost every discussion with our SMB customers. The Wall Street Journal reported that “29% of SMBs were victims of a cyber-security attack in 2012, 72% were not able to fully
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mobile app idea

How can you protect your mobile app idea?

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. If you have an exciting idea for a new mobile app, but are new to the world of mobile app development, you may make the common mistake of thinking least about the thing you should be most concerned about
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SD-WAN

SD-WAN: Don’t let the buzz distract you from what you need

Thought Leadership on Innovative Tech presented by Transbeam. What is SD-WAN? If one of your business concerns includes network functionality, you’re likely aware of the latest technology shaking up the networking industry: SD-WAN. Short for Software-Defined Wide-Area Network, SD-WAN is creating a buzz as networking’s next change. The technology is making
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formula

The cost of creating an app: Simpalm’s universal formula

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. Anytime you want to work on an app idea, it’s important to know the cost you can expect to turn your idea into reality. There are currently three million apps in various app stores, and they all have been
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hacker

Phone hackers are exploiting VoIP. Here’s how to protect your business.

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. With the wide adoption of Voice-over-IP technology, phone hacking continues to evolve. It’s costing businesses billions of dollars annually in lost productivity and higher phone bills. Typically, there’s no escape — many carriers expect the victims to pay for fraudulent calls in
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prepared

5 steps to ensure your business is prepared for a disaster

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. Recently I attended a seminar in which the presenters discussed disaster recovery. The focus was on the recent flooding here in Ellicott City, MD, and the businesses that suffered. They also focused on the damage caused by
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Windows 10

How Windows 10 helps with cybersecurity

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. The Greek philosopher Heraclitus was absolutely right when he said that “change is the only constant in life,” and the cyber threat landscape is no exception. In our day-to-day business lives, we’ve almost become accustomed to hearing about security
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cloud-based phone

Futureproofing your startup with a cloud-based phone system

Thought Leadership on Growth to Exit Strategies presented by Vonage Business You’ve got admire the bold entrepreneurs with the gumption and vision to start a new business. It’s an exhilarating time, but one fraught with key decisions and financial challenges … securing office space, making payroll projections and choosing business systems
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BYOD

5 ways a cloud phone system delivers a BYOD advantage

Thought Leadership on Growth to Exit Strategies presented by Vonage Business More than ever, employees are expecting a BYOD (bring your own device) policy allowing them to use their own technology for business purposes. The good news is that employers are actively supporting the BYOD movement. A study published in ZDNet
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priorities

5 priorities that drive phone service selection

Thought Leadership on Growth to Exit Strategies presented by Vonage Business Every small business is unique, which certainly seems evident when choosing a new phone system. During a recent online survey, we asked business professionals, “What quality do you care about most when selecting a new phone system?” and gave them
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vonage

How to stay connected… no matter what the weather

Thought Leadership on Growth to Exit Strategies presented by Vonage Business Having an emergency preparedness plan is crucial for a business – but not all have one in place. How would your business function if your employees couldn’t make it into the office? Could business continue if a winter snowstorm, fire
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biometrics

The future of security and biometrics in the workplace

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. How many times have you reset your password because you forgot it? Do you use the same password for everything, including accessing online banking? Your work computer? Your social media? Biometrics is a term that refers to measuring
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technology mistake

Common technology mistakes SMBs make, and how to avoid them

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. There’s no question that small business owners wear a lot of hats and are often forced to do more with less. The following are potential technology pitfalls we see commonly in the SMB space. Price-shopping for the least expensive
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voip

Why VoIP is great for new businesses

Thought Leadership on Growth to Exit Strategies presented by Vonage Business For those just starting a new business, the breadth of decisions can be dizzying. From hiring to financing, it seems that every choice has momentous weight when it comes to furthering the success of a fresh venture. Although choosing a
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cloud

3 ways cloud business systems help you avoid growing pains

Thought Leadership on Growth to Exit Strategies presented by Vonage Business The challenges that accompany business growth can be wide-ranging: office space decisions, capital investments, staffing and HR issues, to name a few. A common concern is whether your business systems can scale seamlessly to keep your growth transition manageable. Otherwise,
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schools

How safe are our schools? Technology solutions to enhance school safety

Thought Leadership on Wireless Communications Technology presented by Communications Electronics 99% of school administrators say student and staff safety and security is their #1 priority. 74% of schools reported one or more incidents of violent crime last year. 64% of school staff say they are “somewhat prepared” for an emergency.
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Protect your business from ransomware and other threats

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. SecurElement support has seen an influx of SMB organizations infected with email-based threats, including types of ransomware such as CryptoLocker, CryptoWall and Lockey. Additionally, users are reporting fraudulent emails consistent with wire-transfer scams. It is vital to understand how
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Threat intelligence: 8 trends impacting the protection of personal information

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. In the modern era of mega breaches, there seems to be an ever-upward trend of more attacks, more leaked records and more varied threats. Yet, by the numbers, 2015 was not a complete disaster. While significant interruptions, shifts in
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5 business model shifts to monetizing digital transformation

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. The phrase "digital transformation" in business today inherently refers to change in the way businesses have to engage customers to deliver in an entirely new fashion. Increasingly they are expected to provide services-led experiences in terms of the way they engage
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Marketing your way to success: How to keep your business afloat in summer

Thought Leadership on Web Development presented by Socialfix Media. The summer months can take a toll on any business. The key to staying in front of your audience’s minds is putting effort into your marketing strategies. Hold on to your target group by petitioning your loyal customers and offering deals to
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EOS: 3 letters that can transform your business

Thought Leadership on SMB Technology Challenges presented by Progressive Computing. For years I have been an avid reader and student of all the New York Times bestseller business books like Good to Great, The Advantage, The Rockefeller Habits and so many more. If you are like me, after completing any book,
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Troubleshoot your network on the fly to maximize uptime

Thought Leadership on Innovative Tech presented by Transbeam. Many businesses have gotten over their initial fears about control and security within the cloud and are buying into infrastructure as a service in droves. Hybrid cloud adoption is increasing as both cloud users and cloud providers mature. In fact, according to the
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It Support Company One Source Imaging Solutions

4 technology issues that can cost your business $38,000 or more

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. Why backup is essential for businesses of all sizes To put data backup practices into perspective, they’re not too far from being like an NFL football team. In terms of NFL football, injuries are almost inevitable, and
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3 ways to safeguard your business against data breaches, unexpected downtime and more

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions. SMB organizations today face a constantly evolving set of potential threats, from data security breaches to downtime from unexpected events. Business owners and decision makers are asking questions like: With our growing dependence on the cloud, how do we
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Considering hybrid-cloud voice communications? Here’s how to make them work

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. Hybrid-cloud voice communications have emerged as a popular way for businesses to connect their people. You may already know that a hybrid cloud can support a mix of on-premises and cloud-based solutions, but before we explore the advantages and how to prepare,
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Telestrategy VOIP image

Prepare for the inevitable: Switching to VoIP

Thought Leadership on Telecommunications presented by TeleStrategy, LLC. The handwriting is on the wall, as they say. Within the next three years your telecom provider will force your business to use VoIP for your phone calls. You may have heard horror stories about VoIP, but the reality is that VoIP service
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Paragon Solutions graphic

5 steps to building a well-defined content migration methodology

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. A proper methodology defines what a content migration process will look like - and the level of success it will achieve. Generally, a well-defined content migration methodology includes a set of accelerators, templates, documentation and quality guides meant to help businesses
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How Barracuda Essentials enhances Microsoft Office 365

Barracuda Networks recently rolled out a complimentary product for Microsoft’s Office 365 licensing, called Barracuda Essentials for Office 365. Barracuda Essentials for Office 365 provides multi-layer security for email threat protection, archiving for compliance, and backup and recovery for Office 365 SKUs.
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Cloud 2016: Get your homework done

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. Now that 2016 is upon us, it is a good time to learn about the tools that are shaking up the world of collaboration, document management, knowledge management and information architecture. There is one clear standout: the Cloud. In January 2015,
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Agile methodologies: 4 core values for people-centric collaboration

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. Do you know the history of Agile?  Agile is about teamwork, transparency, and technical excellence. No matter what your experience with Agile practices and techniques, the foundation for Agile methodologies is rooted in best practices positioned to enable collaborative environments where diverse
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3 ways to wipe out dark data

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. What is dark data? Dark data is defined by Gartner as information assets organizations collect, process and store during regular business activities, but generally fail to use for other purposes. Dark data persists among public and private sector companies due
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3 reporting mistakes that are costing you time and money

Thought Leadership on Business Intelligence presented by 9DOTS Management Corp, LLC Many organizations are slow to change their reporting practices, even when they know they aren’t benefiting the way they could be. In business as in life, it's hard to be sure that moving out of your comfort zone is going
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Which mobile OS is most secure?

Thought Leadership on Technology Driving Business presented by NextLOGiK With the growing popularity of "bring your own device" (BYOD) and similar company-wide policies integrating mobile devices into the work day, a question arises about security. Often times, these devices are collecting confidential and sometimes sensitive information, especially when the data
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The reports of two-way radio’s death have been greatly exaggerated

Thought Leadership on Wireless Communications Technology presented by Communications Electronics. The old analog two-way radio is a thing of the past. Today's mobile radios have evolved into digital communication devices capable of handling a multitude of new applications that enhance productivity. Digital radios enable functions such as email, text messaging,
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Cybersecurity: It’s not just for big companies anymore

You have seen the stories of big companies being hacked, but may think you’re too small to be a potential target. You should rethink that. Everyone, including you, is a target.
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Why it’s time to upgrade from SQL Server 2005

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions.  Early last year, Microsoft announced that SQL Server 2005 would face end-of-support on April 12, 2016. As that date is quickly approaching, I wanted to take a moment to outline what end-of-support means, why anyone still holding on should
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Why IP voice is a huge hit with multi-site businesses

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. A converged network uses the Internet Protocol (IP) on broadband, wide-area and local-area networks to carry voice conversations, along with routine data traffic. No matter how many locations your company has, putting voice on your data network can improve how customer calls
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Keeping data safe: What you don’t know can cost your company’s reputation

For years, we have been taught to believe that encryption measures and data security are only the responsibility of large entities and governments. Our small to mid-sized businesses aren’t at risk, and fines from government organizations are limited to Fortune 500 companies. Unfortunately, this is simply not the case.
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A tale of two disasters

Thought Leadership on SMB Technology Challenges presented by Progressive Computing. Here is a story — two stories, really — of what happened to a couple of successful small businesses when all their technology went up in smoke. These companies had much in common. Both were well established, family owned and operated, and
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3 reasons you need a chief information governance officer in 2016

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. In case you missed the recent webinar hosted by theInformation Governance Initiative, “Introducing the Chief Information Governance Officer – A New Information Leader for a New Era,” here is a recap of the three main gaps addressed by the
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Do you believe these cyber myths? You may be putting your business at risk of a breach

Thought Leadership on Property & Casualty/Risk & Insurance Management presented by Commercial Insurance Managers. I don’t have an exposure risk because I don’t maintain any personally identifying information on my customers. All businesses have an exposure risk. Information at risk includes not just customers' information, but employees' Social Security numbers, health information
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5 tech trends to explode profits in 2016

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. How do you know what’s right for your business in terms of technology trends? What innovative solutions are worth the cost? If you play your cards right, you’ll be able to enhance efficiency while becoming a leader in
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3 trends shaping the mobile application industry in 2016

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. The mobile app industry has never seen so many rapid changes and new trends as what we will see in next two years. We can expect mobile apps to replace our wallets, monitor our health, control our cars and home
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How to monetize your intellectual property with a tech transfer or tech asset sale

Thought Leadership on Growth to Exit Strategies presented by Falcon Capital Partners, LLC. Software companies can rapidly monetize their intellectual property and broaden their market by licensing or selling their technology to larger tech companies. In a sea of innovation and technology proliferation, monetizing intellectual property can be a challenge
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Why targeted digital marketing is the wave of the future

Thought Leadership presented by Comcast Spotlight. If you’re paying attention to the media landscape, you’ve probably already noticed that major TV audiences are relegated to sporting events and a handful of high-profile programs. It used to be much more simple – watching TV meant everyone gathered around their TV set,
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Warning: Your competition has better business intelligence than you

Thought Leadership on Business Intelligence presented by 9DOTS Management Corp, LLC CFOs and finance organizations, today’s acknowledged catalysts for improved performance and risk mitigation, face enormous challenges. They must balance a number of tasks for their enterprises, while keeping an eye on the tell-tale signs of the changing business environment. Because
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Productivity’s death by paper cuts: Your forms cost you more than just paper

Thought Leadership on Content Management presented by Enoch Office Some of you may be saying, “Hey paper is cheap,” and I hear you. But have you considered that your forms cost more than just paper and toner?  While we fill out or sign a paper form, few of us wonder what
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5 WordPress plugins you can’t live without

Thought Leadership on Technology Driving Business presented by NextLOGiK All the websites we develop for clients are on WordPress, along with our own internal sites. I am currently writing this blog on the platform, and only started using it a few months ago. The interface is intuitive and you can navigate
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3 telecom billing mistakes that can cost you thousands

Thought Leadership on Telecommunications presented by TeleStrategy, LLC. Gartner's report North American MSBs Seek Cost-Saving Opportunities states that "telecom bills for voice and data are often riddled with errors, not discovered for many years." No one can afford telecom billing errors that eat into already-strained IT budgets. Below are the three billing
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change management

The change-capable organization: 6 change management mandates

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. The change-capable organization. What is it? The change-capable organization is one that wants to achieve effective change management by implementing appropriate solutions, significant cultural shifts and strategic methodologies created to drive business goals and organizational transitions. Change is increasingly cited
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The cloud: The future of security

Thought Leadership on Outlook: Where’s Business Technology Heading presented by American Technology Services, Inc. (ATS®) The cloud seems to be everywhere. Businesses in virtually every industry are recognizing the benefits of cloud computing, as well as the need to migrate some services to the cloud so they aren't perceived by employees or customers as
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How SIP trunks lower costs and improve business communications

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. SIP trunks, based on the Session Initiation Protocol (SIP), have become among the fastest and most efficient ways to set up, run and manage voice applications over broadband. Unlike traditional business phone lines and PBX trunks, SIP trunks support a range of
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Have you made your 2016 technology plan?

Thought Leadership on Business Strategies using Technology presented by Certified CIO. Have you met with your advisors to discuss how technology ties into your 2016 business plan? It’s time again to get started on your large-scale 2016 business plan, but those in the mid-sized space that don’t have a dedicated CIO
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6 reasons why wise content is smarter than the rest

Thought Leadership on Digital Marketing presented by Optimize New York. Web Content has come a long way. We all remember content stuffed with keywords and links that seemed to repeat the same sets of optimized phrases over and over. SEO content was hard to read. Unless you were Google, it made
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Digital printing: How it will change your business in the next 5 years

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. The 20th century saw the advent of the copier, and towards the end of it, the digital copier. The copier and printer industries grew and became competitive, and that was very good for businesses. However, recent developments in digital document management
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Disaster recovery for your domain controller

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions.  When thinking about disaster recovery, we always talk about backups. Backup solutions are varied, from on-premises to cloud-based or a hybrid of both, and can include everything from virtual machines, folders and files to databases, emails and data. While
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5 myths of cloud technology

Thought Leadership on SMB Technology Challenges presented by Progressive Computing. You’ve probably been at one of those dinner parties where the topic of conversation turns to your area of expertise. Invariably your competency emerges and you’re suddenly being peppered with questions. I’m never put off by this. Actually, since I love
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Cyberattacks: Your business at risk

Thought Leadership on Protecting What You've Worked so Hard to Build presented by Jeff Bernard at Rampart Insurance Services. As a business owner or CEO, you and your company are wearing a bull’s-eye on your back in the eyes of cybercriminals. In fact, your business may be an even more appealing target
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Simpalm mobile marketing

Mobile application development checklist

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. If you are running a business and want to reach more customers, provide better faster solution, chances are that you are considering developing a mobile app for your business. Are you a creative minded entrepreneur, with new ideas for
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10 key steps to turn your mobile app idea into reality

Thought Leadership on Mobile App and Responsive Web Development presented by Simpalm. Many individuals and companies are coming up with new mobile app ideas to make it big in their field. They either want to reach a new audience or better serve their existing customers. However, people are relatively unaware of
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You’re wasting money and leaving your company at risk

Thought Leadership on the Technology of Security presented by SOS Technology Group. It was taboo for a while to have surveillance cameras inside your offices, or to even monitor the software on your PCs. But recently, it has become much more commonplace. Theft within small businesses has increased 45 percent in
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4 things you can do to protect your business from cybercrime

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. Cybercrime is at an alarming all-time high and it’s not slowing down, especially for small businesses like yours In the modern digital age, all businesses depend on technology, and more specifically, the internet, to reach customers, partners
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Securelement infrastructure solutions

What’s new in Microsoft Office 2016?

Thought Leadership on Managed IT Services presented by SecurElement Infrastructure Solutions.  Microsoft’s recent release of Office 2016 means robust new features and rich enhancements around collaboration including real-time co-authoring, simplified sharing, Skype for Business, Office 365 Groups, and Office 365 Planner. The full Office 2016 feature list can be found
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Nextlogik

How to continually improve quality in your organization

Thought leadership on Technology Driving Business presented by NextLOGiK. We have made it to the final step in our series of creating a pain-free compliance program. If you missed any of our previous posts, check them out on our SmartCEO Thought Leadership page. We have found that many organizations dealing
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security compas

Cybersecurity is everyone’s priority

Thought Leadership on Business Insights presented by Sterling National Bank. One of the biggest concerns surrounding the Internet of Things (IoT) is data security. More devices than ever are transmitting more data than ever, posing a significant threat to businesses tied in to the IoT. In the past, an individual or
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IT trends

5 macro IT trends affecting your business today

Thought Leadership on Fiber Optic Networks for Business presented by KCI Technologies. One of the key elements of strategic planning is the ability of leadership to have a vision that is viable given the many constraints that exist in the business environment. To improve the chances that a stated vision stays viable
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businessmen looking at a tablet

Information insights: creating value in client-driven information

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. Achieving excellence in information management is more important than ever. The vast amount of data available from within and outside of an enterprise creates an opportunity to evolve and differentiate a competitive organization as a truly information-led, client-driven business optimizing
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big data

Data bloat: enterprise archiving battles information bulge

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. Enterprises today realize big data is relevant to the way they do business. Measured in terms of volume, velocity and variety, big data can represent a major disruption in business intelligence and data management, upending fundamental notions about information governance.
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business applications

Decommissioning legacy applications: 6 priority questions

Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions. A typical IT environment contains legacy systems comprised of applications and data that have been superseded by new solutions, or inherited as a result of business mergers or acquisition. Legacy applications are of low value to a business, but
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People negotiating a contract

Telecom contract negotiations: 5 mistakes you don’t want to make

Thought Leadership on Telecommunications presented by TeleStrategy, LLC. As we are meeting with our clients to discuss 2016 priorities, one of their most dreaded projects is rebidding their telecom services and negotiating a new telecom provider contract. While our firm handles these details for our clients, don’t feel like you are
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sleeping office worker

The top 3 office productivity killers

Thought Leadership on Wireless Communications Technology presented by Communications Electronics. Obviously there are many factors contributing to lost productivity at the office – too many to list – but subjectively speaking here are my suggestions for the top three: 3. It’s Fantasy Football season . . . you know what
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STEM & the future of tech

Thought Leadership on Business Insights presented by Sterling National Bank. With the advent of interconnected devices on the Internet of Things (IoT) and tech systems, STEM education networks are hot. Is your business ready to attract future talent with infrastructure and training? The rise in automation, artificial intelligence (AI), and the
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Managed IT Services

Flexible designs, artificial intelligence & powerful performance: What’s the future of the smartphone?

Back in the day, mobile phones were all the rage. But as technology has evolved, we’ve seen the advancement of smartphones – offering smarter capabilities than traditional mobile phones. Smartphones appeared only two decades ago, but they’ve become an integral part of our day-to-day lives, and they’re only getting more
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Network system

Preparing broadband & network devices for business VoIP

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. The goal of VoIP is to transport voice in exactly the same format as any other data application – as IP packets running over an IP network. But voice is a real-time application and steps must be taken to eliminate problems that
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3 reasons your children are safer in school than ever before

Thought Leadership on the Technology of Security presented by SOS Technology Group. 65 percent of US Public schools reported one violent incident in 2013-2014 according to the NCES. The news gives us all concern about another shooting at a school, mall, or public venue. As parents, we worry about our child’s
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IT Company

3 highly effective IT strategy tools to skyrocket your company’s cash flow & customer demand

Many small business owners and executives struggle to find enough time to manage the day-to-day demands of running a business; and dealing with the ever-changing world of technology usually isn’t a priority. Delivering value for your customers is likely why you created your business in the first place, so it’s
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future of technology

Outlook on business technology

Thought Leadership on Outlook: Where’s Business Technology Heading presented by American Technology Services, Inc. (ATS®) Some things about business technology, I can say with certainty: As things get better, my expectations are raised higher and higher. We are solidly in the internet age, and have been for a long time. We are
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Businessman holding technology

Before technology, you need process and planning

Thought Leadership on Content Management presented by Enoch Office. As an implementer of technology for the last nine years, the most important thing that I have learned is that when I have “sold” technology, the results are never as good as when I have provided an improvement to a process which
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Contact Us button

5 ways SMBs benefit from easy-to-add call/contact center technology

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. Today's call/contact center technology is surprisingly affordable. Call/contact centers are not just for big organizations that handle thousands of interactions per day, they are now suited for smbs of every type. A call/contact center can improve the interactions your customers have with
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IT Solutions

The CPA firm of the future!

Thought Leadership on The Future of Technology presented by One Source Imaging Solutions, Inc. To this day, I remember my first accounting class I took in college. Not to date myself (but I am), this was during a wonderful age called “The 80’s!” I just remember having multiple ledger sheets laying
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Managed IT Company

Modernizing your law firm for the future: Work faster, smarter, and more efficiently than ever before!

Technology has revolutionized the business world as we know it – rapidly expanding and growing every industry, and when it comes to the legal world, technology has the potential to help firms differentiate themselves and provide greater value for clients, in order to justify their high fees.
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Child with laptop

What is your company’s IT maturity level?

Thought Leadership on Business Strategies using Technology presented by Certified CIO. We've all heard the discussions about business maturity levels, however, have you considered that there's also an IT maturity level that corresponds to the maturity level of your business? As CEOs, we are familiar with the evolution of our businesses
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Guy holding virtual phone

The advantages of ‘virtualizing’ your phone system

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. The transition from dedicated to shared resources Traditionally, businesses set up their data centers with stove-piped servers dedicated to files, applications and databases. Over time the result was “server-sprawl” that became increasingly time-consuming and expensive to maintain. The problem with dedicated servers
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futuristic graphs

A buyer’s market for IT services?

Thought Leadership on Outlook: Where’s Business Technology Heading presented by American Technology Services, Inc. (ATS®) Companies that outsource their IT support services are finding a highly competitive marketplace with price competition from new sources. The old craftsman style of providing IT support has been largely supplanted by a new breed of “managed
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How SCIFs protect classified and proprietary phone calls

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. Many in the security field focus on securing data networks against hackers and viruses, but voice conversations often require the highest level of protection too. For government agencies and contractors, the need is obvious: having the ability to discuss classified information in
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